About this workshop

This workshop will help you widen your perspective on how to deal with various types of difficult personalities found in the workplace.

We will explore the distinctions between what makes an individual ‘difficult’ and what makes them simply ‘different’ from you. We will also help you explore your own emotional reactions and how these factor into your daily interactions in a clinical environment.

By the end of the workshop you will have a range of practical tactics to deal with difficult personalities, and tips and techniques for giving constructive feedback without alienating colleagues.

Is it right for you?

> Do you have a colleague who rubs you the wrong way on a regular basis?

> Do you have tense interactions that later makes you regret your behaviour?

> Do you struggle to react to confrontations in a calm and professional manner?


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"Thank you so much for a clear and logical approach to tackling these issues.
There have been several times at work when I have wondered how to
deal with comments made by colleagues and now I have a set of guides
from which to start trying to resolve problems."

– British Medical Association Member 




Discover our vibrant training premises

  Perfectly located in central London
  Bright and modern space
  Fast, free wifi
  Easily accessible by bus, tube, overground and National Rail
  Great range of beverages and refreshments



Want to bring the experience in-house?

The Careers Group Consultancy are experts in tailoring expert and comprehensive training to your company's exact needs and requirements.

One of our dedicated consultants will work with you to help you determine the training needs of your staff and the best approach to successfully fulfil those needs.  

Call us or contact one of our expert team members using the form below.




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020 7863 6060

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